Rome,

16 – 18 September 2025

Assaia User Conference
2025

Connecting the community: Assaia User Conference 2025

From September 16-18, 2025, Assaia, in collaboration with the Aeroporti di Roma (ADR), will bring together the Turnaround Community for the second time to reconvene the discussions that started in Toronto in 2024.

As leaders and system users driving the Movement towards the Perfect Turnaround we do hope you can join us in 2025. Once again we will have speakers share how they are leveraging ApronAI to impact their on time performance, safety, sustainability and capacity goals.

Assaia will cover conference-related expenses, including meals and transfers between the hotel and event sessions, ensuring a seamless and stress-free experience for all attendees.

The Assaia ApronAI User Conference 2025 is co-hosted by

Hotel booking

We have secured a preferential rate at the Sheraton Rome Parco de' Medici, a hotel located between Rome and Aeroporti di Roma. Surrounded by a golf course and with several swimming pools, the hotel will provide a comfortable setting away from the crowds.

The event rate of 220 Euro per night will only be available until end July. Booking thereafter will incur a higher rate. There are however a range of inexpensive hotels in the area such as the Holiday Inn Rome — Eur Parco Dei Medici and ibis Roma Fiera.

Transport to the events and sessions from the Sheraton will be provided by Assaia and the hotel offers an inexpensive shuttle into Rome for those looking to extend their trip.

Important note

2025 marks the Papal Jubilee so Rome is expecting a large influx of tourists. We would recommend booking your travel as soon as possible.

● Speakers

Assaia User Conference 2025
Speakers lineup

Alessandro Leonardi

FCO Airport

Head of the APOC and Hub Control

Alessandro Leonardi

FCO Airport

Head of the APOC and Hub Control

Brendon Mix

Alaska Airlines

Director of Ground Ops

Brendon Mix

Alaska Airlines

Director of Ground Ops

Christiaan Hen

Assaia

CEO

Christiaan Hen

Assaia

CEO

Daniel Reed

United

Director – Station Operations Control

Daniel Reed

United

Director – Station Operations Control

Dean Wright

GTAA

Director, IOCC

Dean Wright

GTAA

Director, IOCC

Diana Vidstrom

Assaia

Product Manager

Diana Vidstrom

Assaia

Product Manager

Emanuele Cala

ADR

Innovation

Emanuele Cala

ADR

Innovation

Fabrizio Magliocca

ADR

Head of Business Transformation, Innovation & Quality

Fabrizio Magliocca

ADR

Head of Business Transformation, Innovation & Quality

Ivan Bassato

ADR

Head of Airport Management and Accountable Manager of Aeroporti di Roma

Ivan Bassato

ADR

Head of Airport Management and Accountable Manager of Aeroporti di Roma

Jenna Elaine Morabito

Assaia

Data Analyst

Jenna Elaine Morabito

Assaia

Data Analyst

Judith MacDonald

Air Transat

Regional Director

Judith MacDonald

Air Transat

Regional Director

Keith Walters

IAG

Group Transformation Lead and Project Manager, Airports

Keith Walters

IAG

Group Transformation Lead and Project Manager, Airports

Matthew Ridley

Oneworld Alliance

Director of Sustainability and Innovation

Matthew Ridley

Oneworld Alliance

Director of Sustainability and Innovation

Neil Pritchard

Heathrow

Programme Lead

Neil Pritchard

Heathrow

Programme Lead

Robin Klaver

JFKIAT

Manager of Operational Excellence

Robin Klaver

JFKIAT

Manager of Operational Excellence

Robin Riedel

Metropolis Technologies

Executive Vice President, Transformation & Future Mobility

Robin Riedel

Metropolis Technologies

Executive Vice President, Transformation & Future Mobility

Sarah Bennet

British Airways

Head of Heathrow Safety and Security

Sarah Bennet

British Airways

Head of Heathrow Safety and Security

Sarah Owen

Assaia

Vice President, Business Development

Sarah Owen

Assaia

Vice President, Business Development

Selina Starflinger

British Airways

Change Management Lead

Selina Starflinger

British Airways

Change Management Lead

Simon Cox

Easyjet

Director, Ground Operations

Simon Cox

Easyjet

Director, Ground Operations

Susie Scott

Oliver Wyman Vector

Safety Practice Lead

Susie Scott

Oliver Wyman Vector

Safety Practice Lead

William Rumsey

British Airways

Head of Product – Airport & Customer Ops

William Rumsey

British Airways

Head of Product – Airport & Customer Ops

● Agenda

Assaia User Conference 2025
The conference agenda

Tuesday, 16 Sep

Tuesday

5pm

Walking tour to Terrazzamdel Oincio for evening views of the Vatican and beyond followed by a walk around the Villa Borghese grounds and gallery.

Networking walking tour

Tuesday

5pm

Walking tour to Terrazzamdel Oincio for evening views of the Vatican and beyond followed by a walk around the Villa Borghese grounds and gallery.

Networking walking tour

Tuesday

8pm

Hotel Locarno

Reception drinks and canapes

Tuesday

8pm

Hotel Locarno

Reception drinks and canapes

Wednesday, 17 Sep

Wednesday

10am

Aeroporti di Roma Innnovation Hub

User Conference session

Wednesday

10am

Aeroporti di Roma Innnovation Hub

User Conference session

Wednesday

6:30pm

Golf Club Parco de' Medici

Evening Dinner

Wednesday

6:30pm

Golf Club Parco de' Medici

Evening Dinner

Thursday, 18 Sep

Thursday

10am

Aeroporti di Roma APOC tour, ApronAI product update & closing

Thursday

10am

Aeroporti di Roma APOC tour, ApronAI product update & closing

Thursday

7pm

Optional

Networking Dinner

Thursday

7pm

Optional

Networking Dinner

● 2025 moments

Assaia User Conference 2025
Moment highlights

Assaia User Conference 2025
FAQ

Accommodation

Which hotels do you recommend?

What is the best way to reach the hotel from Aeroporti Di Roma?

Who are the on-site contacts?

Schedule

Where is event registration?

Where is the welcome reception on Tuesday night?

What time should I arrive on Wednesday for the conference session?

Where is the Conference taking place?

Other questions

Can I take videos and photos?

Will you be serving food at the conference?

Will you have vegetarian food options at the event?

Will there be Wi-Fi at the event?

Who should I contact if I have more questions?

Assaia User Conference 2025
FAQ

Accommodation

Which hotels do you recommend?

What is the best way to reach the hotel from Aeroporti Di Roma?

Who are the on-site contacts?

Schedule

Where is event registration?

Where is the welcome reception on Tuesday night?

What time should I arrive on Wednesday for the conference session?

Where is the Conference taking place?

Other questions

Can I take videos and photos?

Will you be serving food at the conference?

Will you have vegetarian food options at the event?

Will there be Wi-Fi at the event?

Who should I contact if I have more questions?

● join us

Registration has now closed

Please email louise.niven@assaia.com should you still wish to attend

● join us

Registration has now closed

Please email louise.niven@assaia.com should you still wish to attend

Assaia User Conference
2025

Rome,

16 – 18 September 2024

Sheraton Rome Parco de' Medici & Aeroporti di Roma

Assaia International Ltd. 2024 © All Rights Reserved

Assaia User Conference
2025

Rome,

16 – 18 September 2024

Sheraton Rome Parco de' Medici & Aeroporti di Roma

Assaia International Ltd. 2024 © All Rights Reserved