
New York City,
September 29 - October 1, 2026
Assaia User Conference
2026

Bringing the Perfect Turnaround Community Together in 2026
From September 29 - October 1, 2026, we’re bringing our User Conference to New York City!
Over three immersive days, you’ll connect with peers from across the aviation ecosystem, exchange real-world insights, and explore how data-driven intelligence is transforming turnaround performance globally.
What to Expect

Insightful sessions led by industry experts, exploring how ApronAI is helping airlines and airports improve on-time performance, safety, and sustainability.

Customer-led case studies showcasing real-world results, best practices, and lessons learned from teams using ApronAI every day.

Community focused networking, including a welcome reception, exclusive dinners, and a one-of-a-kind New York City experience designed to spark meaningful connections.

Exclusive product updates from Assaia’s team, sharing perspectives on what’s ahead and insights into new capabilities designed to support airside operations.
● Speakers
Assaia User Conference 2026
Speakers

Anthony Ward
Delta Air Lines
General Manager, JFK Operations

Ben Lindley
Emirates
Vice-President Ramp Operations

Christiaan Hen
Assaia
CEO

Daniel Reed
United
Director – Station Operations Control

Diana Vidstrom
Assaia
Product Manager

Emanuele Cala
ADR
Senior Vice President Transformation & Technology

Jan Willem Kappes
Assaia
CCO

Jenna Elaine Morabito
Assaia
Data Analyst

Keith Walters
IAG
Group Transformation Lead and Project Manager, Airports

Kyle Smith
Breeze Airways
Director Guest Experience Strategy at Breeze Airways

Neil Pritchard
Heathrow
Programme Lead

Robin Klaver
JFKIAT
Manager of Operational Excellence

Robin Riedel
Metropolis Technologies
Executive Vice President, Aviation & Mobility

Stefan Zieler
Munich Airport NJ LLC
Director Integrated Operational Control Center
An Iconic Venue
The 2026 User Conference will take place at the legendary TWA Hotel. Located at JFK Airport, the TWA Hotel blends historic aviation heritage with modern design, immersive spaces and runway views - the perfect setting for conversations about the future of the aviation industry.
The conference and evening networking will take place at the TWA hotel, located at JFK airport. The commute into Manhattan can be time consuming via taxi or train so our recommendation is to stay at the TWA.
● Agenda
Assaia User Conference 2026
Agenda
Tuesday
29
Sep
Kickoff & Connection
Wednesday
30
Sep
Deep Dive into Product & Strategy
Thursday
01
Oct








