Toronto,

17 – 19 September 2024

Assaia User Conference
2024

Building a Movement: Key insights from Assaia's inaugural User Conference

From September 17-19, 2024, Assaia, in collaboration with the Greater Toronto Airport Authority (GTAA), hosted its first User Conference, bringing together aviation professionals from around the globe.

The event highlighted how Assaia’s ApronAI suite is enabling safer, more sustainable, and efficient airport operations. However, it was the user community itself that emerged as the most powerful asset—leaders and system users driving real improvements.

Key insights covered data-driven decision-making, building trust among stakeholders, and the evolving role of AI in aviation.

Learn more about the top 10 takeaways that are shaping the future of airport operations.

The Assaia ApronAI User Conference was co-hosted by

● Speakers

Assaia User Conference 2024
Speakers lineup

Aurelien Guy

– DGO - Resp. Pole Projets et Transformation Airside, ADP/OLGA

Aurelien Guy

– DGO - Resp. Pole Projets et Transformation Airside, ADP/OLGA

Christiaan Hen

– CEO, Assaia

Christiaan Hen

– CEO, Assaia

Daniel Reed

– Sr. Mgr. Station Operations IAH, United Airlines

Daniel Reed

– Sr. Mgr. Station Operations IAH, United Airlines

Dean Wright

– Associate Director, Gating & Airport Flow, GTAA

Dean Wright

– Associate Director, Gating & Airport Flow, GTAA

Derek Kan

– Manager, Data Analytics IT & Digital, JFK T4

Derek Kan

– Manager, Data Analytics IT & Digital, JFK T4

Diana Vidstrom

– Product Manager, Assaia

Diana Vidstrom

– Product Manager, Assaia

Fabrizio Magliocca

– Head of IOCC, Aeroporti Di Roma

Fabrizio Magliocca

– Head of IOCC, Aeroporti Di Roma

Gabriel Dalmy

– Sr Command Center Consultant Southwest Airlines

Gabriel Dalmy

– Sr Command Center Consultant Southwest Airlines

Gino Matteoni

– Senior Vice President Safety and Training, dnata

Gino Matteoni

– Senior Vice President Safety and Training, dnata

James Campbell

– Safety Manager, Delta Air Lines

James Campbell

– Safety Manager, Delta Air Lines

Judith MacDonald

– Regional Director Air Transat

Judith MacDonald

– Regional Director Air Transat

Julee Evans

– Sr Mgr Intelligent Airport Solutions, United Airlines

Julee Evans

– Sr Mgr Intelligent Airport Solutions, United Airlines

Keith Walters

– Group Transformation Lead and Project Manager, Airports, IAG

Keith Walters

– Group Transformation Lead and Project Manager, Airports, IAG

Laura Taurand

– Smart Airside Operations Project Manager, ADP/OLGA

Laura Taurand

– Smart Airside Operations Project Manager, ADP/OLGA

Lauren Yaksich

– Executive Director, Greater Toronto Airports Authority

Lauren Yaksich

– Executive Director, Greater Toronto Airports Authority

Mustafa Al Ausaje

– Senior consultant, Transformation and Digitalization, GTAA

Mustafa Al Ausaje

– Senior consultant, Transformation and Digitalization, GTAA

Nicolas Romain Falzon

– Senior Business Consultant, Aerodrome Operations, Copenhagen Airport

Nicolas Romain Falzon

– Senior Business Consultant, Aerodrome Operations, Copenhagen Airport

Pasha Saleh

– Head of Corporate Development, Alaska Airlines

Pasha Saleh

– Head of Corporate Development, Alaska Airlines

Przemyslaw Nierodkiewicz

– Portfolio Delivery Manager, GTAA

Przemyslaw Nierodkiewicz

– Portfolio Delivery Manager, GTAA

Robin Riedel

– Partner, McKinsey

Robin Riedel

– Partner, McKinsey

Samad Aidane

– ICT Project Manager, Seattle-Tacoma Airport

Samad Aidane

– ICT Project Manager, Seattle-Tacoma Airport

Samer Tirhi

– Airline Scheduling Coordinator, Seattle-Tacoma Airport

Samer Tirhi

– Airline Scheduling Coordinator, Seattle-Tacoma Airport

Stephanie Meyn

– Climate Program Manager, Seattle-Tacoma Airport

Stephanie Meyn

– Climate Program Manager, Seattle-Tacoma Airport

Susie Scott

– Safety Practice Lead at Oliver Wyman Vector

Susie Scott

– Safety Practice Lead at Oliver Wyman Vector

Xerez Bridglall

– Manager Operations- Airport Flow (A-CDM) GTAA

Xerez Bridglall

– Manager Operations- Airport Flow (A-CDM) GTAA

Zeljko Cakic

– Director, IT, Airport Development Program, GTAA

Zeljko Cakic

– Director, IT, Airport Development Program, GTAA

● Agenda

Assaia User Conference 2024
The conference agenda

Tuesday

17

Sep

Reception drinks and canapes

Tuesday

17

Sep

Reception drinks and canapes

Wednesday

18

Sep

User Conference session & Evening Dinner

Wednesday

18

Sep

User Conference session & Evening Dinner

Thursday

19

Sep

Toronto Harbor brunch cruise

Thursday

19

Sep

Toronto Harbor brunch cruise

● location

Delta Hotels Toronto & Toronto Pearson Airport

Tuesday

Rooftop Bar

Delta Hotels Toronto

Tuesday

Rooftop Bar

Delta Hotels Toronto

Wednesday Conference

Kensington Room, 1st Floor

Delta Hotels Toronto

Wednesday Conference

Kensington Room, 1st Floor

Delta Hotels Toronto

Wednesday Dinner

485 King St W Floor 3, Toronto, ON M5V 1K4

The Loft, Baro

Wednesday Dinner

485 King St W Floor 3, Toronto, ON M5V 1K4

The Loft, Baro

Thursday

207 Queens Quay West (at the foot of York St)

Toronto Harbor brunch cruise

Thursday

207 Queens Quay West (at the foot of York St)

Toronto Harbor brunch cruise

Post-conference survey

Post-conference survey

Please send us your feedback so that we can plan for the upcoming event

Please send us your feedback so that we can plan for the upcoming event

● join us

Registration has now closed

Please email louise.niven@assaia.com should you still wish to attend

● join us

Registration has now closed

Please email louise.niven@assaia.com should you still wish to attend

Assaia User Conference
2025

Rome,

16 – 18 September 2024

Sheraton Rome Parco de' Medici & Aeroporti di Roma

Assaia International Ltd. 2024 © All Rights Reserved

Assaia User Conference
2025

Rome,

16 – 18 September 2024

Sheraton Rome Parco de' Medici & Aeroporti di Roma

Assaia International Ltd. 2024 © All Rights Reserved