
Assaia User Conference 2026
Agenda
Conference agenda
TWA Hotel
Registration
The Observation Deck at TWA
Welcome Reception
TWA Hotel
Coffee / Registration
TWA Hotel
Welcome

Christiaan Hen
TWA Hotel
Product Update
Get an exclusive look at the latest evolution of Assaia’s solution suite. We’ll walk through our latest features, user interface enhancements, and the product roadmap. Our customer success team will be on stage alongside Diana for an indepth discussion as to how these latest products and updates have been applied within our customer base.

Diana Vidstrom
TWA Hotel
Morning Break
TWA Hotel
ApronAI Real-Life Case Studies and Impact
Move beyond the theory and see ApronAI in action. Our panelists will share a series of real-world success stories from our global partners, highlighting how they are leveraging Assaia Ass to increase efficiency, reduce delays and costs. Our speakers will address how this tool acts as a bridge for communication between various airline and airport teams, share specific stories relating to increased efficiencies and reductions in delay and/or costs, and how this tool enables collboration between all stakeholders.

Anthony Ward

Daniel Reed

Robin Klaver
TWA Hotel
Break for Lunch
TWA Hotel
From Data to Decisions: Unlocking Operational Insights
Turn raw data into actionable strategies. In this session, we’ll dive into the metrics that matter.

Jenna Elaine Morabito

Stefan Zeiler
TWA Hotel
Break Outs
TWA Hotel
Afternoon Break
TWA Hotel
The Future of Stand & Gate Management
Explore the next generation of Resource Management with Assaia’s StandManager. This session will highlight how real-time conflict resolution, predictive scheduling, and optimized resource allocation are helping airports maximize gate utilization, reduce delays, and adapt to growing passenger volumes without expanding infrastructure. We'll help you to better understand how StandManager can improve key operational needs through improved foresight, decision support, and gate utilization.

Pierre Bougeard

Tim Toerber
TWA Hotel
Close
Connie & Tarmac at TWA
Dinner Event
TWA Hotel
Coffee & Good Morning Snack, Sponsored by Boeing
Turnaround Report & The Future of Aviation
Hear first hand from Chris the highlights of our 2026 Turnaround Report. You'll also get to hear from Michael on the future of aviation, and where we see aviation going in the next few years.

Christiaan Hen

Micheal Drake
TWA Hotel
ACDM / TFDM: Creating Value for Airports & Airlines
Our panelists will delve into how Airport Collaborative Decision-Making (A-CDM) and Terminal Flight Data Management (TFDM) create a unified operational picture for airports, airlines, and ground handlers. They will explore how shared data transparency enhances decision-making, reduces inefficiencies, and improves passenger experiences. Hear what our speakers have to say about the impact in practice - how this cross party collaboration is enabled by newly available data.

Bashar Dbissi

Douglas Swol

Emanuele Cala

Neil Pritchard
Optimizing your Setup
TWA Hotel
Morning Break
TWA Hotel
Break Out Session Feedback
TWA - 1962 Ballroom
Multi-Station Turn Management
Hear real-world use cases as speakers share strategies for monitoring and optimizing multi-station turnarounds. Find out how these customers leverage Assaia across multiple hubs & stations, how they keep the rollout consistent across diference stations; what the benefits are relative to SLAs and KPIs; and how giving OCC and centralized teams visibility helps to influence station performance in real time.

Ben Lindley

Harita Mehta

Keith Walters

Kyle Smith
TWA Hotel
Closing Comments

Christiaan Hen
TWA Hotel
Closing Lunch
We will have a videographer and photographer on site, please let us know if you would prefer not to be featured.
